Pipo Every game has this issue, and will continue to have this issue, because there is always a wall. You can't fix it, but, you're either going to make someone quit by telling them they're lazy and should farm for 1000 hours for 1 piece of gear, which by definition: Telling them it's a grind fest that will never change, OR- They will quit on their own terms, having ENJOYED the product and the journey, leaving space for a RETURN when new updates or events arrive. Which one do you think is better? 2nd job? or short term joy?
Secondly, this is a social game. It always has been. We are flooding with new potential players daily, as it shows on our discord. Telling them that they need to suffer in order to enjoy the benefits of progress, WILL make them leave. No one is coming to this server to find a KRO experience. Most people come here because they read RMS reviews, and they see the rates, the perks, the QoL. They're not here because of an advertised promotion made by YOU, which states this is a grindy game. Stop pushing for that, because it's NOT WHAT THIS IS. Why is this so hard for you to understand?
The main reason why I'm still here, is because Muh and Ice listen, and have made some rather positive choices (some not, but I'll never tell.) They understand what I'm trying to explain to you, and fortunately for YOU, they understand your needs as well. Do them a favor and put in some effort, stop being bitter about our sudden arrival from a dead server, and just accept that maybe those changes have SEVERELY grown this server, and have always been a positive influence, regardless of what those few players who thought things were suddenly boring, have said. If you also haven't noticed, some of those players returned. I wonder why that would be? perhaps is it because they left the server on a positive note? or did they leave with a bitter taste in their mouth and feel they need to feel much worse before they completely decide to abandon this server? think about it.